Help Search Results - Personal Customers (2025)

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Results 1 - 12 of 12 for Stores

  1. Unable to create your manifest paperwork? If for some reason you're unable to create your manifest paperwork please download and printoff a copy of our blank emergency manifest form...
  2. Before you can process your orders, you'll need to set up your account on the settings page. Company address - Set up and manage your company and return addresses Trading names - Set up and manage...
  3. Postage that fits around you We have a variety of resources to help you with Click & Drop including how to guides and videos. Click & Drop is perfect whether you're sending oneor...
  4. Where can I post my letter/parcel?

    Where you can post / drop off letters and parcels depends on if you need proof of postage, how big/heavy the item is, the service you're using and how you bought your postage. Postboxes You...
  5. How can I get proof of posting?

    You can request a free ‘proof of posting’ at a Collect+ store or Post Office when you hand over your letter or parcel for posting. You can also obtain a digital proof of posting on the Royal Mail...
  6. Creating orders manually There may be times when you need to manually enter an order into Click & Drop, for example if you get an order through an external channel, such over the phone or in...
  7. How to create Tracked Returns labels in Click & Drop using your OBA account The Tracked Returns service is only available if it's set up on your OBA account. More information on this service is...
  8. As detailed on our Get the basics right support page, before you can start processing your customers' orders, you'll first need to connect your store to Click & Drop. Connecting your stores...
  9. See the whole collection on YouTube or use the links below: Overview of Click & Drop Get the basics right How to add your company address How to add a trading name How...
  10. Electronic customs became mandatory for some international destinations from the 1January 2019. If you have provided the required data, Click & Drop will send this information automatically...
  11. Click & Drop allows you to store the details of the products you are selling to your customers which if used in conjunction with Shipping Rules will enable you to just click print for your order...
  12. Link to a URL How much does it cost to send a letter or parcel abroad?

    The price you pay to send a letter or parcel to another country depends on: the destination country the size and weight of your item whether you want to track your item or get a signature on...

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Help Search Results - Personal Customers (2025)
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